FAQS
What are the delivery charges for orders from the Online Shop?
FREE SHIPPING is offered to metro areas within Australia on select products only. The product will indicate if FREE SHIPPING is available on the product.
For all other products shipping is at the customers expense, and we will arrange with you payment of shipping costs before we ship the product.
Which payment methods are accepted in the Online Shop?
We accept credit card and direct debit payment. All payments are processed via iPayby secure payments system to ensure high levels of payment security
How long will delivery take?
In most cases items are delivered within two weeks of purchase however depending on the order and availability of stock , delivery can take up to four weeks.
How secure is shopping in the Online Shop? Is my data protected?
Personal identification and payment information is always handled safely and securely. Our website uses SSL security technology that encrypts information between your Internet browser and an SSL-protected website so that your information is kept safe during a transaction.
What exactly happens after ordering?
Products that are not on stock at the time you place an order may take longer than 3 weeks to deliver.
Do I receive an invoice for my order?
We will either email you an invoice or send you an invoice with the purchased item